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Lyndsey Williams

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Latest activity by Lyndsey Williams
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    Lyndsey Williams created an article,

    How do I resolve duplicate patient profiles?

    This article will help you: Eliminate calling issues due to duplicate patient profiles Assign a different phone number to the duplicate profile Mark the duplicate patient inactive Eliminate calli...

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    Lyndsey Williams created an article,

    Managing Unrecognized Communications

    This article will help you: View unrecognized communications Assign unrecognized communications to a Pantient profile View unrecognized communications There are various types of unrecognized co...

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    Lyndsey Williams created an article,

    Unrecognized Voicemails

    This article will help you: View unrecognized voicemails Assign unrecognized voicemails to a patient Assign the unrecognized number to a patient View unrecognized voicemails When an unrecognize...

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    Lyndsey Williams created an article,

    View and Enable Patient Communication Authorizations

    This article will help you: View, set and/or edit the communication authorizations for patients View or complete communication consent forms for patients Communicate with patients based on their a...

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    Lyndsey Williams created an article,

    Completing a Call prompt

    This article will help you: View upcoming calls Confirm your number and the patient's number Initiate a scheduled call Initiate an unscheduled call   Initiate and view scheduled calls Log into yo...

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    Lyndsey Williams created an article,

    Navigate your Welkin Inbox

    This article will help you: Access your Inbox View and filter messages and alerts   Access your Inbox Your Inbox will be the first page you see upon logging into Welkin. Your Inbox displays: Cal...