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Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call

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Latest activity by Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call
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    Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call created an article,

    How do I reset my password?

    Attempting your password You have 5 attempts to enter the correct Welkin password. If you are unable to access Welkin after all 5 attempts, your account will lock and you will not be able to attemp...

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    Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call created an article,

    How do I unlock a coach account?

    How does a coach account lock? A coach may be locked out of their account if: 1) They have more than 5 failed password attempts 2) They have more than 5 failed password reset email attempts How do ...

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    Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call created an article,

    Unlocking coach accounts

    How does a coach account lock? A coach may be locked out of their account if: 1) They have more than 5 failed password attempts 2) They have more than 5 failed password reset email attempts How do ...

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    Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call created an article,

    How do I reset my password?

    Attempting your password You have 5 attempts to enter the correct Welkin password. If you are unable to access Welkin after all 5 attempts, your account will lock and you will not be able to attemp...

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    Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call created an article,

    Lesson 8: Creating and editing Care Flows

    In the last lesson we learned how to send messages in Welkin. In this lesson, we'll learn about one of the main workflow organization tools, the Care Flow.  In this lesson, you'll learn: What a Ca...

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    Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call created an article,

    Lesson 7: Sending messages in Welkin

    In the last lesson we learned how to make calls through Welkin.  In this lesson, we'll learn how to: Send an SMS text message Send an email Let's get started! Sending an SMS Important note: Welki...

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    Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call created an article,

    Lesson 6: Making calls in Welkin

    In the last lesson we explored the patient profile. Now, we'll dive into some specific user actions. In this lesson, you'll learn how to: Complete a scheduled call Initiate an unscheduled call Le...

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    Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call created an article,

    Lesson 5: Understanding the patient profile view

    In the last lesson we explored the inbox view. In this lesson, we'll explore the patient profile view. In this lesson, we'll walk through: The timeline The sidebar  The conversation panel The acti...

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    Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call created an article,

    Lesson 4: Understanding the inbox view

    In the last lesson we walked through how to create a new patient in Welkin.  In this lesson, we'll walk through: The main Inbox tab The All Patients and Dashboards tabs Filtering your inbox Let's...

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    Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call created an article,

    Lesson 3: Creating a new patient in Welkin

    In the last lesson we walked through setting up your user profile and adjusting your availability.  In this lesson, you'll learn how to: Create a new patient in welkin Let's get started! Creating...