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Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call

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Recent activity by Allison Mateo - SUBMIT TO SPRINT - Triaged out of On-call Sort by recent activity Recent activity Votes
  • Sending an Email

    This article will help you: Select an email recipient Select when an email is sent Select an email recipient For a Patient that has consented to receive emails, click Email from the action bar o...

  • Lesson 4: Understanding the inbox view

    In the last lesson we walked through how to create a new patient in Welkin.  In this lesson, we'll walk through: The main Inbox tab The All Patients and Dashboards tabs Filtering your inbox Let's...

  • Lesson 8: Creating and editing Care Flows

    In the last lesson we learned how to send messages in Welkin. In this lesson, we'll learn about one of the main workflow organization tools, the Care Flow.  In this lesson, you'll learn: What a Ca...

  • Sending an SMS

    This article will help you: Select a message recipient Attach an image Select when the message is sent Select a message recipient Click Message from the action bar: A message prompt window will ...

  • Making an Unscheduled Call

    This article will help you: Initiate an unscheduled call Assign a call type to an active call Continue through the call type workflow Initiate an unscheduled call Click Call from the action bar: ...

  • Why can't I update this patient's information?

    If the Update Patient button is greyed out and preventing you from updating patient information, check to make sure that all information is entered and valid before reaching out to support.  Here's...

  • How do I save an assessment as PDF?

    Once you have completed an assessment, click the blue Preview PDF button at the bottom of the assessment window (clicking the blue Save button will simply save the assessment to the timeline):    ...

  • What is an Assessment?

    An Assessment is a form that you can fill out in order to keep track of patient information. Depending on the program that a patient is a part of, they may have a variety of assessments to fill out...

  • What is a Dashboard?

    A Dashboard is where you can see information about a group of patients at a glance. Dashboards can be found in the main Inbox view: Depending on your version of Welkin, you may be able to filter t...

  • Getting started in Welkin

    This article will help you: Get Google Chrome  Log into Welkin and set your password Set up your coach profile Get Google Chrome Go to www.google.com/chrome and select Download Chrome. Log into ...