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Welkin Customer Success

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Activity overview

Latest activity by Welkin Customer Success
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    Welkin Customer Success created an article,

    Create SMS Templates

    In this guide, we’ll walk through how to create an SMS Template in Workshop.  First steps Begin by learning about SMS Templates with this feature overview. Now that you understand the feature, it’...

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    Welkin Customer Success created an article,

    Guidelines for Ticket Submission

    Before You Submit a ticket: Browse or search for an answer in our Knowledge Base. If you need further assistance, be ready to provide the steps you took to reproduce the issue and/or any screensho...

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    Welkin Customer Success created an article,

    What’s Branding?

    In this article, we'll walk through: What is Branding? What customization options are available for Branding? After reading this documentation, you will: Understand how Branding works Understand...

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    Welkin Customer Success created an article,

    What's an Email Template?

    In this article, we'll walk through: The benefits of using Email Templates The abilities and limitations of Email Templates Using the feature in Workshop After reading this article, you will: U...

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    Welkin Customer Success created an article,

    What are SMS Templates?

    In this article, we'll walk through: The benefits of SMS Templates The abilities and limitations of SMS Templates  After reading this article, you will: Understand how the SMS Template feature w...

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    Welkin Customer Success created an article,

    Prevent Overwriting Changes

    Important: Never bookmark a specific Workshop URL since it may link directly to an older version of a configuration. Ensure that you only bookmark http://workshop.welkinhealth.com. Coordinating ch...

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    Welkin Customer Success created an article,

    What’s an Email Delivery Status?

    In this article, we'll walk through: What is an Email Delivery Status? What do the different Email Delivery Statuses mean? What are the visual cues for each status? How do Email Delivery Statuse...

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    Welkin Customer Success created an article,

    Create Event Labels

    In this guide, we’ll walk through how to create and edit Event Labels in Workshop. First steps First, familiarize yourself with Event Labels by reading the feature overview. Now that you understa...

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    Welkin Customer Success created an article,

    What are Event Labels?

     In this article, we'll walk through: The benefits of Event Labels The structure of Event Labels The abilities and limitations of Event Labels After reading this documentation, you will: Unders...

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    Welkin Customer Success created an article,

    Create Custom Data

    In this article, we'll walk through: How to define Custom Data schema What are the different data types supported? After reading this documentation, you will: Understand how to define Custom Dat...