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Welkin Customer Success

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Latest activity by Welkin Customer Success
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    Welkin Customer Success created an article,

    Create Event Labels

    In this guide, we’ll walk through how to create and edit Event Labels in Workshop. First steps First, familiarize yourself with Event Labels by reading the feature overview. Now that you understa...

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    Welkin Customer Success created an article,

    What are Event Labels?

     In this article, we'll walk through: The benefits of Event Labels The structure of Event Labels The abilities and limitations of Event Labels After reading this documentation, you will: Unders...

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    Welkin Customer Success created an article,

    Create Custom Data

    In this article, we'll walk through: How to define Custom Data schema What are the different data types supported? After reading this documentation, you will: Understand how to define Custom Dat...

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    Welkin Customer Success created an article,

    Platform Credentials

    In this article, we'll walk through: Welkin’s credentialing system used for logging in After reading this documentation, you will: Know the five login types Understand why there are multiple log...

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    Welkin Customer Success created an article,

    Unpublished Changes

    In this article, we'll walk through: Where do I see the most recent set of changes made to my Program? What are Unpublished Changes? What changes will appear be in the Unpublished Changes? After ...

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    Welkin Customer Success created an article,

    Connecting your Existing Systems

    For more information on Integrations and Welkin Developer API, please visit https://developers.welkinhealth.com

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    Welkin Customer Success created an article,

    Create an Assessment

    In this article, we'll walk through: How to create Assessments What question types are supported After reading this documentation, you will: Understand how to create Assessments using different ...

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    Welkin Customer Success created an article,

    What is Terminology?

    In this article, we'll walk through: What is the Terminology feature in Workshop? What Terminology can you change in your Program? After reading this article, you will: Understand how to change ...

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    Welkin Customer Success created an article,

    Standard Welkin Alerts

    The ability to modify Welkin standard alerts is not supported in Workshop. Welkin standard alerts include: New Activity (for inbound communications such as email, SMS, voicemail) Inactivity Unreco...

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    Welkin Customer Success created an article,

    Use Case: Actions when a New Patient is created

    In this article, we'll walk through: what types of programs benefit (or do not) from this kind of alert in their workflow common examples of how this is used in practice Commonly used in programs...